Customer Service Representative II (Part-Time) – Flexible Hours, Competitive Pay, Team Environment

The Customer Service Representative II (Part-Time) position offers competitive pay ranging from $18.25 to $19.31 per hour. With flexible shifts that can include days, evenings, and weekends, candidates can adjust their schedules and work up to 24 hours weekly. The role gives you a chance to work continuously and gain experience within a highly regarded public sector employer.

The working environment fosters inclusivity and personal growth. Taking on this position means being part of a strong, diverse team that values clear communication and quality service.

Key Responsibilities and Everyday Tasks

Day-to-day, your tasks will revolve around customer support at recreational and cultural facilities. Expect involvement in cash management and administrative support, ensuring smooth program registration and assisting with facility operations.

You’ll also provide information to residents, register participants in various activities, and maintain accurate records. The role requires attention to detail and proactive customer service.

Responsibilities also include handling minor technical duties and supporting program staff, all while managing multiple priorities with professionalism.

Effective teamwork is necessary, but you’ll often work independently to resolve issues and answer customer questions. Initiative and good judgement will help you thrive here.

Pros of the Position

This part-time customer service job is ideal for those wanting a steady income, flexible hours, and a chance to interact with diverse community members.

There are growth opportunities for administrative skills and leadership, making it attractive for candidates seeking career advancement or experience in public services.

Cons to Consider

The hours may sometimes span evenings or weekends, which might not suit everyone. Shift variability can present scheduling challenges.

In addition, the job requires handling multiple tasks at once, which may be demanding on busy days and for those new to customer service roles.

Verdict: Is This Role Right for You?

The Customer Service Representative II position is well suited for candidates who appreciate flexible scheduling, value community involvement, and are ready to handle diverse customer interactions. If you’re organized, reliable, and enjoy a supportive team environment, this role is a great opportunity to build experience and professional connections while making a positive impact.